MUSEUM OF THE FUTURE | UAE

Agile PMO & Governance

The Museum of the Future (MOTF), one of Dubai’s most iconic and complex government programmes, required coordinated delivery across a large-scale, multi-vendor digital ecosystem ahead of its high-profile public launch.

TRUSTED EXPERTISE

Programme Governance Re-engineering

Portfolio & vendor dependancy co-ordination

Build-Operate-Transfer Model

Executive reporting & roadmaps

Agile PMO & governance framework

We established an Agile PMO and redesigned programme governance to improve visibility, decision-making, accountability and coordination across a highly interconnected portfolio of technology initiatives and suppliers.

CHALLENGES AND RESULTS

What worked for MOTF

Challenges

  • 42 interdependent projects and more than 30 vendors operating across one digital ecosystem

  • Traditional waterfall delivery model slowing progress across vendors

  • Government hiring constraints impacting speed of team mobilisation

  • Rapidly evolving priorities ahead of a fixed public opening date

  • Complex dependencies across platforms including Salesforce CRM, Shopify, Microsoft Dynamics 365 ERP and VGS ticketing

  • Need for consistent programme roadmaps, reporting and vendor accountability

Results

  • Established an Agile PMO to stabilise and coordinate the wider digital ecosystem

  • Implemented programme roadmaps and executive reporting processes

  • Strengthened vendor governance and accountability across delivery partners

  • Introduced prioritisation, value mapping, and transparent reporting

  • Implemented a Build–Operate–Transfer model to ensure long-term team sustainability

Designed and implemented an Agile PMO to bring structure, visibility, and coordination across all workstreams. The approach focused on speed, control, and scalability.

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