EQUIFAX | UK
Scaling Agile & Change Management
Equifax, a global credit reporting agency providing SaaS solutions to major banks such as HSBC, undertook a large-scale transformation following its 2017 cybersecurity breach.
TRUSTED EXPERTISE
SAFe® Coaching
Change management
Leadership advisory
SAFe® Agile Coaching
To improve delivery speed, consistency and governance, Equifax adopted SAFe® (Scaled Agile Framework) globally. However, onboarding teams and embedding consistent ways of working across distributed teams proved challenging.
CHALLENGES AND RESULTS
What worked for Equifax
Challenges
Legacy impact of the 2017 security breach, increasing focus on governance and risk
Product and technology teams operating in silos
Distributed development and QA teams with inconsistent practices
Difficulty onboarding teams into SAFe® and aligning ways of working
Results
Improved leadership clarity on Agile adoption progress, challenges, and blockers
Enhanced efficiency through clearer role definition and reduced duplication
Stronger alignment across teams, improving consistency in delivery practices
Rather than forcing SAFe® onto resistant teams, our consultant focused on understanding their concerns and challenges. Leadership was advised on how to address resistance, improve adoption and strengthen cross-functional collaboration, while team structures and roles were streamlined to reduce duplication and improve efficiency.
LET’S TALK
Interested in SAFe® training or support with enterprise scaling?
Let’s discuss your priorities and where Agile-Leads can make a practical difference.